[Resolved] Indane Gas — Not delivering gas cylinder after getting receiving sms reporting.

LuanaShery

from Vrindavan, Uttar Pradesh

Address:	281121
Website:	google

Hello Sir/Mam,
This is to your kind information that I am the regular customer of Indane Gas Service, Vrindaban U.P. - 281121 since long time.Sir, when ever, I booked my gas cylinder. They send me message of delivering of gas cylinder. But, in spite of that I could not get my cylinder. This is not the first time, since every month, I book my cylinder, I get sms but never get my cylinder. Though, I complained to agency manager. But, they are not taking this matter seriously.
This is the reason, I am complaining to you to pay more attention regarding concerned matter seriously, to avoid black marketing & any other accidents.
Sir, being a medical person, it is not possible to me to go every month to agency & complain them. Becoz, after this, the result is same. I am not getting their proper attention & response from them.I hope you will try to solve my repeated problem to avoid any unexpected incident/Mis -happening too.
Waiting for your quick action & response.

My Details are -

Ms Renu B.singh
R.K.M.S. Hospital,
Vrindaban U.P. - 281121
Mob.No. [protected].
Customer Id - 9276.

Thank you Very Much

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Jun 30, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

May 30, 2016

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .

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Comments

Luana

from Dehra Dun, Uttarakhand

Sorry to say that I am not interested to complain you nor I need your favor. Your site is useless.After complaining to you how much I faced problem & lost my money from my account. Your site is totally fake. Becoz, any body can read your personal information & use it. Same incidence I faced & lost my money from my account.
So, I request to you kindly don't react my complaint. I will be highly obliged if you will favor me regarding this matter. If you want to know anything than just go via this mob no & try to find out & punish them
Mob. No.[protected].

Thank you