Indane Gas — Transfer connection

On Dec. 2012 I purchased new connection of Indane gas In Beed. I used to work there, on March I Got Transfer to Nagpur. I Have submitted my all documents in the nagpur's agency before 10 days, But still I din't get any reply from the agency. (I Transfered my connection from Beed to Nagpur. I have given transfer voucher and all documents).