Indane — I neither booked the cylinder after taking the delivery on 23.07.2014 nor any cylinder has been delivered at my residence

Address:

Kanpur, Uttar Pradesh

Customer no. : 14466
Gas booked by me on : 03.07.2014
Gas delivered to my residence on: 23.07.2014
Refill voucher no. : [protected] dated 17.07.2014


But i have received three smss all on 24.07.2014 as per details given below:

1. Sms received at 12.47.07 pm:
Booking for consumer no. 14466 is registered and the booking reference no. Is [protected].

2. Sms received at 01.48.31 pm:
Dear indan customer, against your refill booking [protected], cash memo [protected] generated. Cylinder shall be delivered shortly.

3. Sms received at 03.41.51 pm:
Dear indane customer, cylinder has been delivered against your refill booking [protected] with cash memo[protected].

All the three smss are saved in my inbox.

I neither booked the cylinder after taking the delivery on 23.07.2014 nor any cylinder has been delivered at my residence.

Please investigate the matter and apprise me also as to who has booked the cylinder and to whom the delivery has been given.

Please let me know how many cylinders i have been supplied in the current financial year.

Thanks,

Jagpati devi maurya
House no. 64,
85/67, jhakarkati,
Kanpur - 208 003 (Up)
Mob: [protected]
Email id: [protected]@yahoo.Com