Indane — No landline for answering the query

Address:

Bangalore Urban, Karnataka

HI,

Sree Rama Agency (Indane Distributor) Ramamurthynagar, Bengaluru is keeping the phone engaged always by by keeping the receiver aside, when asked the manager is arrogantly telling us to contact the Indane head office i dont care.

Please try to understand that just for some small clarifications we cannot be applying whole day leave and go to their office to check the status, i think this is completely non-value added activity. Instead if they have the phone then the problem can be resolved within few minutes.

My suggestion is if you develop a system to check the customer satisfaction level of all the distributors and rate their performane. If the performane is poor then you can take a call the discontinue if it not satisfactory

Regards,
Vivek Naik