[Resolved] Indane — Non deliver of LPG Gas Cylinder

anand wakadikar

from New Delhi, Delhi

Address:

New Delhi, Delhi

My consumer No. is 32228A and residing at 486, Krishi Kunj, Inderpuri, New Delhi. Joginder Enterprises, Naraina, New Delhi is distributor for LPG Cylinder. I booked LPG Gas on 7/7/2015 through IVRS mode under reference No. 560134. I received a message on 14/7/2015 stating that cash memo [protected] generated for booking No. 560134, shall be delivered shortly. Thereafter, I received a message on 17/7/2015 stating that your refill booking stands cancelled. I discussed with Joginder Enterprises distributor on telephone on 18/7/2015 about cancellation of LPG Gas Cylinder and stated that Cylinder will be delivered on 20/7/2015 but not delivered. Again I called to distributor on 23/7/2015 and stated that Cylinder will be delivered today but till date LPG Gas Cylinder has not delivered. Therefore, it is requested to take necessary action against the said distributor for not delivering LPG Gas Cylinder after lapse of 21 days even.

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Complaint marked as Resolved

Verified Support

Jul 31, 2015

Indian Oil Corporation [IOC] Customer Care's response We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .

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Comments

visit.navneet

from New Delhi, Delhi

My consumer No. is CX17375859 and residing at E-22, Vim Square colony Kichha road, Rudrapur. Rudrapur gas agency is distributor for LPG Cylinder. I booked LPG Gas on 17/8/2015 through IVRS mode under reference No. 336955. then after we have trying to collect gas cylinder but we have not received then after we have calling to customer care and he is given a complaint no.- 2327293 but after lodging the complaint distributor has cancelled the booking then after again call to customer care then he has given a no.-[protected] .But unfortunately when i called this no. then he is saying wrong number then again we have booked gas on dated 13/8/15 and get new booking reference no.-352455 and then again we have called to customer care again he has given different complaint no.-2337948 and we have continuous follow up with distributor for home delivery for cylinder but again different no. given for follow up and when i called this no- [protected] he is saying cylinder will be deliver within 2 days but still we have not received cylinder till date. Therefore, it is requested to take necessary action against the said distributor for not delivering LPG Gas Cylinder after lapse of 40 days even.

SKBasak

from Kolkata, West Bengal

Non Deliver of LPG Gas Cylinder.My consumer no.4689 and residing at Chandannagar, hooghly 712136, WB. Distributor United Novelties & Gas Supply Co.I booked LPG Gas on 18/9/15 through IVRS Vide ref.no.519968 .Cash Memo no.[protected] dt.24/9/15. Till date gas cylinder has not being delivered. Every time this distributor deliver gas cylinder lately.It is requested to take necessary action against said distributor.