[Resolved]  Indane — supply of gas cylinder (Indane) booked by me to someone else

Address:

Dhanbad, Jharkhand

Sir, I booked a gas cylinder vide no.215031 dt. 25.09.2014. The Indane Gas supplier is Mahabir Gas Agency, Saraidhela, Dhanbad. I received a SMS on 08.10.2014 on my cell phone no. [protected] that cash memo no. [protected] had been generated and the cylinder was to be delivered shortly. The cylinder was not supplied and i was forced to visit the Agency on 14.10.2014. it was informed that the gas was supplied to someone else on 10.10.2014 and that my cylinder would be supplied by 16.10.2014 positively. On 17.10.2014 when I had to visit the Agency again for non-supply by the committed date (16.10.2014), I was asked to produce the pass book. They refused to check their own records to find out to whom they supplied the cylinder meant for me.In the past also until the Agency was approached twice or thrice, the cylinder was not supplied. It seems that such malpractice is the order of the day with the staff of this Agency. May I hope remedial action and a thorough inquiry leading to this incident ? Yours sincerely Shivraj Kumar Sinha [protected]@rediffmail.com