[Resolved] Indane — Transfer of LPG subsidy failed in consecutive few months | |||
ON DECEMBER 31 I HAVE BEEN INTIMATTED that my LPG ID[protected] has been successfully to my SBI Account Number. But even then the transfer of LPG subsidy has never been done in my SBI account as per the filled up form. The failure for transfer of LPG subsidy to my SBI account at IIT Kharagpur 0202 branch, West Bengal, has been intimated to me through mobile message on my registered mobile number for few successive months or more. This has been complained to the dealer at IIT Kharagpur, West Bengal, and it was detected after a lot of arguments that the Account Number was wrongly fed in the computer against my consumer No. 9214, although the form was correctly filled up by me. But even then instead of correcting their mistake the problem was delayed and dragged by asking me to again fill up the form with new set of requisite attached documents. this was again done in the month of May 2015. Even then on 12th June 2015 another message is received in my registered mobile number that there was another failure for LPG subsidy transfer. Under these circumstances i am requesting to do the needful so that the LPG subsidy for subsequent months be deposited to my bank account. Also kindly see to it that I also get back my previous LPG susidies which could not be transferred due to typographical error from the distributor end. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 13, 2015 Indian Oil Corporation [IOC] Customer Care's response We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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+91 99 1155 4411
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Yours Sincerely
Sadhu Ram
[protected]@rediffmail.com