India Cakes.com — Rude and misbehaving customer service

Address:	600073
Website:	INDIA CAKES.COM

I have never seen such a pathetic and rude, misbehaving customer service. I ordered cake for my hubby's birthday and selected mid night delivered which was not done and when I called them next day morning, one agent (AKASH) hung up on me and was speaking very rude to me, then again I called for the second time, one lady picked up and she said the same that I selected the same day mid night delivered, common why would I do that, I selected 4th mid night and they claim I selected 5th midnight, when I told her I selected 4th mid night, she started raising here voice, I said to cancel the order for which she said it can not be cancelled, asked for morning delivery she said not possible, if I want delivery during the day she asked me to send an email for which the delivery will be done before 8.00 pm, I mean common on when you can not fulfill customers needs then I don't really feel that you should be running such service, please close the web site as you are good for nothing. I HAVE NEVER COME ACROSS SUCH BEHAVIOR FORM CUSTOMER SUPPORT, THIS IS THE FIRST WEB SITE AGENTS WHO ARE VERY RUDE AND THEY RAISE THEIR VOICE TO CUSTOMERS AND HUNG ON THEM. THERE IS NO EMPATHY, NO SYMPATHY NO SERVICE LEVEL AT ALL. God can some body take a strict action on this site and make sure it is closed permanently, they are just bothered about the money and their own rules and regulations. I SWEAR I AM NOT GOING TO USE THEIR SERVICE AGAIN AND WILL POST THE SAME ON FACEBOOK AND ALL THE SOCIAL MEDIA AND SEE THAT STRICT ACTION IS TAKEN AGAINST THEM.THAT WHY I AM POSTING MY COMPLAINT HERE, HOPING THAT YOU GUYS WHO EVER IS READING THIS MESSAGE TAKES A STRICT ACTION AGAINST THEM. PLS..PLS...PLS..PLS TAKE STRICT ACTION, JUST LEAVE THIS AS JUST ANOTHER COMPLAINT, IT VERY IMPORTANT TO TAKE ACTION.I REQUEST TO THE BOARD TO PLEASE TAKE A STRICT ACTION AGAINST THIS WEB SITE INDIA CAKES