India Garage — No proper response on road helpline service

Address:

600006

I have bought a tuv 300 (T8 manual) on a month ago from india garage mount road showroom. We went to ooty a week ago in that car suddenly while climbing the hills a burnt smell came from the clutch inside car and we suddenly parked the car and after 5 minutes we started the car and we switched it to 1st gear and i accelerate it but the vehicle instead of moving forward it went reverse and engine rpm went less than 1000rpm at the time i used the hand brake and then i moved the car as we were going along the hills the smell become heavier and the vehicle was unable to climb and then we contacted toll free number and told our problem but they didint respond and they discontinued the call after that we contacted our sales represntative he gave a this number -[protected]. We called to this number but the call was not attended and there was no response from the number and we got very angry from the behaviour of your dealer and their staffs.
This is how you treat your customers and we got a lot of complaints over the car as the company promised that the car will give a mileage of 18kmpl on highways but it gave only 10 to 11 we are not at all satisfied by your customer care and by the vehicle before the 1st service itself we got problem on the clutch and mileage and even the dte meter in the car is not working properly. If your vehicle is like this how could we suggest others to buy mahindra vehicles.
I just wanted you to take immediate action on my complaint and solve the problems on my vehicle and to take action on your customer care staffs
My vehicle number is tn-18 af-7761