India Infoline Limited — AMC Charges and BSDA Facility rejected

Address:

Thane, Maharashtra

I have a trading account since 2010 and at that time I was charged Rs. 555 for life-time free membership (i.e. No AMC charges in future) . But from last few months (Aug-2014) I am noticing that amount of Rs 45 or more per month was deducted from my account as monthly AMC charges. It is completely breach of agreement and the words from your side. Getting the crap response from your side "Dear Sir/Madam, In this regards, we would like to state that the DP charges have been revised in pursuant with the terms & conditions as per the KYC/Account opening form & Rights and Obligations of Beneficial Owner and Depository Participant as prescribed by SEBI and Depositories. Further to inform you that I have requested for BSDA Facility for two times both the times it rejected. Reason for rejecting they telling me that I am having two DP ID. which is absolutely wrong. I have opened only one account and that too with India Infoline only. Dear Sir/Madam requesting to kindly look into this matter. Awaiting for kind and favourable reply