India Infoline Limited — Frustrated from RM and services provided

Address:

Faridabad, Haryana

Hello, I am a frustrated customer of IIFL now. I call the RM, she don't pick up my call, when i ask for the information she don't have any info. I asked for 171 debit charges levied on my account she said its AMC, She never told me anything about this AMC. Neither she is telling me other charges in this 171 of debit charges. At the end i have to call customer care to get information. Kindly tell me what is the RM then responsible for ? is it to provide us with help/information or to give us unnecessary arguments? I am asking for the document for getting this AMC waive off, which she has not provide me till now. May i know i am paying for such a RM? Will there be any support from your side or i will be torched like this. My ID id SUBSHA53. I am available at [protected] / [protected]. Request for your support/call back.