[Resolved] India Infoline Limited — India Infoline Limited - Deduction of amc charges in spite of giving Rs 555 life time fee

subhash397k

from Gurgaon, Haryana

Address:

Ranchi, Jharkhand

Hi, I am holding Demat & Trading account from you since 2008. While the time of opening i have opted for 555 scheme for life time free maintenance (like AMC etc...). But, from last 2-3 months the AMC charges of Rs 44.94 has been deducted every month. This is too bad and unexpected behaviour from IIFL. As, you are not sticked to your words. If it continues, i may have to look for another option. Hoping from +ve response from you. My account details : Client Id :KUMSUBHS, Branch - Ranchi

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Complaint marked as Resolved

Verified Support

Sep 18, 2014

India Infoline Finance [IIFL] Customer Care's response Dear Subhash, Thank you for notifying us of your complaint. We tried to contact you, but were not reachable. Please note that the DP charges have been revised. Considering your relationship with us, the account maintenance charges (Rs.555) with respect to your equity account is being credited to your account as well. In future if there is any other concern please feel free to reach out to us on - http://facebook.com/IIFLGroup Warm Regards, IIFL Team

Sep 19, 2014

Updated by subhash397k Rs 555 has not been credited to my account, just now i have checked my ledger balance.
Id KUMSUBHS
branch ranchi

Verified Support

Sep 19, 2014

India Infoline Finance [IIFL] Customer Care's response Dear Subhash, We request you to check the Ledger account again. Warm Regards, IIFL Team