[Resolved] India Infoline Limited — Rematerialise Shares and Close my demat account
S
sudhir83k
Address:
Hyderabad, Andhra Pradesh
Hello,
My name is sudhir from Hyderabad, Telanagana.I have opened demat account in 2007 and bought some shares for a company which is now not trading on Share market.
After long conversation and waiting on phone for hours and finally reaching the relationship manager, she advised me to fill the RRF form and account closure form and submit her.
There is no action taken on that request and finally there is an email from Customer service saying the request is rejected as there are shares in my account.But for the same reason, i filled the RRF form and submitted.
The worst thing is what's the use of Relation manager who even is not courteus to reply to your email.
I sent approx 15 emails she never mind to reply to even 1 email and tried to reach her on phone which she never picks.
I am attaching the acknowledge slip as a proof.
Please help.
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Complaint marked as Resolved
customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2015
India Infoline Finance [IIFL] Customer Care's response Dear Sir/Madam,
Sorry for the inconvenience caused to you. We have forwarded your request to concerned department for further investigation as per our telephonic conversation and we will keep you updated about the same.
Warm Regards,
Team IIFL
Verified Support
Mar 05, 2015
India Infoline Finance [IIFL] Customer Care's response Dear Sir/Madam,
With reference to your query, please note that the dematerialisation request has been processed and the account closure is under process.
Warm Regards,
Team IIFL
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