India Post — 11 kg of important parcel is lost somewhere (unbelievable)

Address:	501218
Website:	indian post

I booked a parcel (important & valuable wedding clothes) weighing 11 kg on 21 March 2016 through Registered Parcel from shamshabad, Hyderabad. It was supposed to be delivered after 4 working days, But you know what even after 1 month (37 days to be more precise) the item has not reached its destination. Its status was not even updated after 22 march... I raised the complaint after 1 week of booking the item but no one even bothers to reply the complaint..., this is our Indian postal service. I feel shame about our Indian postal services...how miserable & irresponsible they have become, how much ignorant & careless they are. Our tax money is simply getting spoiled by these careless govt officials who don't serve the nation properly.
My heartily request to our innocent Indian people ...please don't rely on Indian post services for sending documents or ur important items. They don't care about your items, they don't understand the time limit, they even don't care about your feeling. All they know is to take home salary every month for doing nothing.