India Post — Haven't received my parcel from last 10 days

Address:	New Delhi, Delhi, 110001
Website:	ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=CP445315385ES&Submit=Submit

Hi sir/ma'am,

Myself sunny kumar gupta, i haven't received my parcel from last 10 days. I'm seeing the status of my parcel from "ips web tracking" (Item n° cp[protected]es) site and it's showing on 15th jan'2016 arrived at delhi foreign office.

Personally i visited to delhi foreign office, near to ito metro station (At 18th jan'2016) regarding to know about my parcel where is it? And they said that it'll take time because currently we're dispatching 30th dec'2016 parcel to local post office, new delhi.

I can't believe that why india post office process is too much slow?

Please kindly assist me to get this parcel as soon as possible.

And i want rti from india post office that why would delay?

If you want to know more information then see this website link for your reference.

Or

More details: — item n° cp[protected]es new search
Local date and time country location event type mail category next office extra information
12/22/2015 10:48:00 am spain 0108094 receive item from customer (Otb) air mumbai foreign post office
12/24/2015 12:17:00 am spain madrid ap receive item at office of exchange (Otb) air mumbai foreign post office
1/4/2016 7:44:00 pm spain madrid ap insert item into bag (Otb) air mumbai foreign post office
1/5/2016 8:15:00 pm spain madrid ap send item abroad (Edi-received) air mumbai foreign post office
1/9/2016 9:52:52 am india mumbai foreign post office receive item at office of exchange (Inb) air mumbai foreign post office
1/9/2016 10:14:11 am india mumbai foreign post office send item to customs (Inb) air delhi foreign post office
1/15/2016 2:31:33 pm india delhi foreign post office record item customs information (Inb) air delhi foreign post office
Retention reason : other — regards,
Sunny kumar gupta
+91-[protected]