India Post — Link failure frequently

Address:	731224
Website:	www.indiapost.gov.in

Dear sir
I am a post office customer at Rampurhat H.O 731224 in West Bengal Circle.Most customers face link failure problem at Rampurhat H.O.The service provider BSNL is accountable to post office.But why the dept is not changing this company and seek alternative service provider.As a result customers suffer.I request you to arrange for immediate change of service provider so that link is available smoothly.In the same city State Bank, Oriental Bank have saught another service provider and no link problem there now.
Pls solve it.