India Post — Lost of article thru india post

Address:

Faridabad, Haryana

Dear Sir, we sent one article of salwar kameez thru india post but not delivered yet .either its lost or stolen by indian postal department.after so many reminders there is no progress in case after lodging complaint.pls do the needful.thanks

Complaint Number [protected]

ComplaintNumber:[protected] Status : Pending
Transaction & Complaint Speed Post Letters -- Delay in Deliveryof Articles
Transaction Details No: EH[protected]IN on 11/07/2014
Transaction Office faridabad under FARIDABAD DO
Destination Office gurgaon under FARIDABAD DO
Registered on 22/07/2014
Other Information
article showing at NSH Gurgaon on dated 11/074/214 and no furher updation is showing
Address
Sender/Applicant Addressee
Name Sh. Parveen Jaiswal Sh. samuel Hoque, Bagawanpura,
Address FBD kanul Bagwanpara
City 121001 Kandi - 742137
Correspondance
OfficeName Information DateofEntry
Complainant Sir we are waiting for the reply?pls process this case fastly.thanks Aug 04, 2014
FARIDABAD since the article lost at gurgaon spcc. Kindly settle the case as per risk and responsibilty if this division Aug 01, 2014
Complainant ITS MORE THAN 72 HOURS AFTER MY COMPLAINT BUT STILL NO UPDATION & WHERE IS MY ARTICLE.NOBODY KNOWS THEN WHERE THE ARTICLE GONE??? Jul 25, 2014
Complainant pls update the status fast on urgent basis as customer has claimed for refund of money.thnks Jul 23, 2014