India Post — Lost of insured & normal speed post letter

Address:Lucknow, Uttar Pradesh, 226003
Website:India post.in

I have posted insured speed post letter on 05/05/16 eu[protected]in
& another speed post letter on 05/05/16
Eu[protected]in
I have also launched a complain on india post
Complain number are as follows-
[protected] for insured speed post letter
[protected] for speed post letter
I need your help to get my letters delivered safely
Which i think india post is not capable to do so
Plz help me as i have important document in those letters which were necessary to be delivered before 20/05/16
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