India Post — No proper response from India post

Address:	Kolkata, West Bengal, 700001
Website:	www.indiapost.gov.in

The article was posted from GPO for Kazakhstan on 26th March 2016 and was promised that the package will be delivered within 15 days and till date there is no update or proper response where the packet is. We have been trying to get the details from our end but no proper response received from the officials in GPO Kolkata. The AWB no. is CW[protected]IN and was on route to Almaty Kazakhstan. Now their verdict is if we are lucky enough then the package will reach Kazakhstan in one month, but during booking the package this was not told to us. We request you to kindly look into this matter on urgent basis.