India Post — Non delivery of article and showing as delivered

Address:	122001
Website:	indiapost.gov.in

I have not got my registered parcel with the following number RJ[protected]CN. which has arrived in Gurgaon H.O. on 22 jan.

I have lodged complaint on india post website with number [protected] stating this that Item is not delivered by gurgaon ho whereas it is showing as delivered on 25 jan but I was at home for full day and postman didn't arrive not even after that but my complaint was closed stating it is delivered.

So I again lodged another complaint on 3 feb with number [protected] asking them to provide me proof of delivery but again it was closed on 3 feb stating the same reason that the article is delivered.

It is really pathetic service from indian post and specially from GURGAON H.O. which do not deliver my many unregistered parcels from china and even now they dont deliver registered parcels.

I want my parcel delivered to me or if indian post has lost it then please give me my money back I can send you the screenshot of payment made on website for that parcel.

So please escalate my request to concerned departments and resolve it fast