India Post — Speed post - did not reach

Address:713103
Website:www.indiapost.gov.in/vas/Pages/IndiaPostHome.aspx

A document was speedposted on 12 november 2016, to be send to usa, maryland. Items still did not reach in. Non can we get any further update. Pleas help. Here is the tracking number - ew[protected]in.
The status says that the item is still in kolkata speed post center. How can i contact them? The contact numbers don't work at all.
Please help me. I will be grateful.
Best regards,
Roy
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My registered letter consigment no. is RP[protected]IN. It was posted from Muktsar to Delhi. But it not deliver.plz help

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