India Post Speed Post — Item got stolen along the way

Address:Aizawl, Mizoram

I have ordered a mobile handset from flipkart.com on 6 January 2015 and they were using India Post Speed Post. The consignment number was - EK[protected]IN. The item was delivered to me on 23 Jan 2015, but when i open the parcel, inside there was an old journal magazine . Along the way someone must have stolen the mobile handset and put that magazine instead.It is a shame that this kind of things happened in such a trustworthy department. It is like hacking customer's account and stealing their money by a bank clerk!!! Immediate action is necessary in order to avoid this kind of mishap in the future. I kindly request the concerned department to look into the matter and let me know the status immediately
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India Post customer support has been notified about the posted complaint.
Jan 24, 2015
Updated by Dinga sailo
I have ordered a mobile handset from flipkart.com on 6 January 2015 and they were using India Post Speed Post. The consignment number was - EK[protected]IN. The item was delivered to me on 23 Jan 2015, but when i open the parcel, inside there was an old journal magazine, no mobile handset was there!!! . Along the way someone must have stolen the mobile handset and put that magazine instead.It is a shame that this kind of things happened in such a trustworthy department. It is like hacking customer's account and stealing their money by a bank clerk!!! Immediate action is necessary in order to avoid this kind of mishap in the future.
I kindly request the concerned department to look into the matter and let me know the status immediately
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