India Post — there is no update of parcel through India post after registration of the completion of 14 days

Respected Sir, I have done the parcel through India post on date 15/07/2015. Consignee number of that parcel is CP[protected]IN. But till date there is no update through India post about this parcel after 17/07/2015. I did not know that what the status of that parcel is because it did not show the destination stage. I track the parcel through the website of India post of www.ndiapost.gov.in but there is no update after 17/07/2015. So I register a complaint through the website of India post of www.ndiapost.gov.in on date 27 July, 2015.The complain no is [protected]. But I am very disappointed because after registration of the completion of 48 hours there is no update through India post. I content customer care of India post but they give me reply that they give the information only of international parcel. They do not provide information about domestic parcel. At present I am in great trouble because I have done the parcel through India post on date 15/07/2015.Today is 29/07/2015.Almost 14 days past. Though I did not know that what the status of that parcel is. Please solve this problem immediately. Thanking you and hopping for favorable reply from your side. Hopping for best customer satisfactory solution from your side as early as possible.