India Rush — Return of products taken but credit points given for a very short time. Money refund policy not there

Address:560008
Website:Indiarush.com

Sir
I purchased two sarees on this shopping website. The items were substandard therefore I returned the items as per the company's instructions. After many long days and many calls the company gave credits to my account.
I dint want to buy any items and wanted a refund. I found no option of money refund on the website. Their helpline never answers or it is always busy. Days passed. I tired many many times to call them for refund.
Meanwhile, I also kept trying to look for buying if I like any products but in vain. I had been given 1630 Rs credit and the same suddenly vanished from my account.
I was told the credits are given only for 3 months. How can they deliver substandard products then force me to buy what i dont like in 3 months. They took the items also.
Online purchases shall be on refund basis.
I request refund of my money.
Pl help.
Radhika
[protected]
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Comments

India Rush-
Why are u silent on my above revert.
Refund my money else, ur website shall be black listed and I shall certainly put all my efforts to cancel ur licence.
Ur cheating public.
U supplied bad products.
On complaint, U took the products back.
U gave credit points for only 3months ewith no cash refund policy.
I dint like any items in last 3 motnhs.
Get it straight.

Radhika
Dear Radhiken,

Greetings!!!

We apologize about the inconvenience caused to you, We request you to kindly provide us your Order Number so that we can investigate the same on priority and than will get back to you on priority.

Thanks & Regards:
Team IndiaRush.com
[protected]@indiarush.com
#[protected]
RETURN OF ONE OF THE ORDER NO IS[protected]. YOU CAN TRACK THE 2ND RETURN IN UR DATA.
I must have called 100 times on ur above customercare number in the last 3-4 months. Either the number is engaged, or constantly ringing and never answered, or answered and disconnected etc.
I want my money back. I dint like any products as of now for the last few days. U cant forceejer me to buy.
Rgds
Radhika
Dear Radhiken,

Greetings!!!

We request you to kindly find the attachment in this e-mail that will help you to understand that we have already provided you the credits but that is expired as they have 90 days validity.

Thanks & Regards:
Team IndiaRush
[protected]@indiaRush.com
#[protected]
Why only 90 Days. I dint like any product in these 90 days. I wanted refund.
How can u take the items and give a fixed time frame limit with no credit cash refund and cancel my credit points. Firstly when I dont like an online product purchased and it is returned, u shall give us an option of refund of money which all online stores do.
Firstly you deliver bad items,
secondly u dont give back cash
thirdly u force us to buy any product in 90 days. I dint like any product in 90 days.
Ur temrs are Not acceptable and u r cheating online customers.
Please refund cash or give 365 days purchase time.
Else I shall proceed with complaints and Legal action.
This shall also be widely spread on social media as no company has as many online complaints as India Rush has.
Radhika
Dear Radhiken,

Greetings!!!

We apologize about the inconvenience caused to you, We like to update you we have escalated your concern to our team once again today to reopen your request and assign you the IR credits points on priority. We request you to kindly provide us next 2-3 working days time more.


Thanks & Regards:
Team IndiaRush
[protected]@indiaRush.com
#[protected]
Any progress on the credit points being given back as per your mail dated 25th June 2016?
Please revert ASAP.
Radhika
[protected]
i am also agree with Radhika.please do not purchase any things from this co.
ASHISH

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