IndiaTimes.com Customer Care
Times Internet Limited
Customer satisfaction rating: 7%
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COMPLAINTS

IndiaTimes.com Customer Care

Times Internet Limited

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Plot No 391, Ecstasy IT Park, Udyog Vihar Phase -3
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts


Additional info
Customer satisfaction rating
7%
Complaints
797
Pending
194
Resolved
8
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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IndiaTimes.com Customer Care related pictures (117)

IndiaTimes.com Complaints & Reviews

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Indiatimes.com — Watch for rs.199/-

 sddg on Sep 7, 2016
I have ordered a watch for Rs.199/- vide Order No:3007219302 and the expected delivery date was 02/09/2016.
But still now I haven't neither received any call form you nor the product.
Please verify the order and deliver the same as early as possible to my place which is expected from a esteemed organisation like you.
Regards,
SaumyaDasgupta
Flat:R-5, Cluster-12,
Salt Lake, Kolkata-97, Ph:8961563717,
email:sd332013@gmail.com...
Complaint comments  Read comments Complaint category Appliances

Indiatimes.com — Complaint against newspaper vendor (charging delivery charge @ rs.30 p. m)

 Hemant Gupta a on Aug 24, 2016
Vendor in my area (Sector 20, rohini) mr sk ask delivery charges of rs 30 per months as i have taken 15 month scheme from times of india.. Regarding the same i complaint at 'crm. Delhi@timesgroup.com' & grievance. Toi@timesinternet.in and call received from no 9711335244 (Mr samser mehra) and say that vendor will call me for lesser amount... They cant help in this matter..
Also deny to provide the written guideline for the same.. After that i have marked 4 reminder (Within a 40 days) but no response.
My simple question is from toi that why the same is not update to us at the time of...
Complaint comments  Read comments Complaint category Unauthorized charges

Indiatimes.com — Delivery

 Basudev Neopane on Jul 30, 2016
This is to inform you that i have placed an order through Indiatimes shopping .on 18 july .and i was told my product will be deliver by 26 july..but today is 30 and product is still not delivered yet...please do the need full..


If the company can not deliver the product thn they must infirm customer abiut the delay...till today i didn't get any call or msg for delay...
Complaint comments  Read comments [1]Complaint category Online Shopping

http://shopping.indiatimes.com/ — Spice xlife - ezy - black & gold

 Pradeep K on Jul 14, 2016
Order no: 3007085920
I received damage product, i contact on our side, its ask at go to service center, i many more time told, but same dialogue ask, kindly plz help me i need refund,
Thanking you...
Complaint comments  Read comments Complaint category Mobile Handsets

Indiatimes Shopping — Duplicate product

 Ritesh9876 on Jun 24, 2016
Hello sir, there was a sale going on indiatimes shopping where watches were sold at rs1 with different delivery charges. I ordered polo watch with cod and paid total amount of 318rs on delivery of watch. But the watch was duplicate without any bill. I complained to indiatimes shopping about the duplicate watch. They asked me to Courier back the watch to them. They would pay me back the amount of 318 via cheque and i will get times gift coupon for my courier charge. I did courier them back with indianpost and informed them via email with my courier tracing id. I kept on asking them via email have...
Complaint comments  Read comments [1]Complaint category Jewelry & Watches

Indiatimes.com — New refund cheque not recieved after old one expired.

 ajitsharm on Jun 17, 2016
Hi sir/madam,

This is regarding the refund for set of 8 men polo t shirts worth rupee 1798 order number 3005298932. Which i have ordered in the month of 01 july 2015 at 23:13:32. As per the return policy product was returned on time thru nuvo ex reverse pickup awb ind0029703. On 10 july 2015 but the return/refund cheque number 018897 they send to me was not with the correct name on it. (Instead of ajit kumar sharma) they had put down the name as ajeet kumar sharma. And the cheque was account payee can't be withdrawn from my account. It was informed to the customer services about...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Indiatimes Shopping — Wrong product delivered

 Robert Oinam on Jun 8, 2016
Dear Sir,
I have ordered n shopping.indiatimes.com with order no. 3006900854 "Datawind Ubislate i3g7 tablet with intel processor" but I have received Datawind ubislate 7CX. In the package I have also receive the invoice. the price of the 2 product is quite different one I ordered is about 4768 Rupees but send me the product worth Rs.2999(Box written price) but in the invoice they have written the name of wrong product but the price of the original product, this is not by mistake its just fooling the customers.
My humble request is to replace the producct at earliest.
email:...
Complaint comments  Read comments [2]Complaint category Online Shopping

Shopping. Indiatimes. Com — Refund cheque Issue for set of 8 men polo t shirt.

 ajitsharm on Jun 6, 2016
Hi Sir/Madam,

This is regarding the refund for set of 8 men polo T shirts worth rupee 1798 order number 3005298932. which i have ordered in the month of 01 July 2015 at 23:13:32.As per the return policy product was returned on time thru NUVO EX reverse pickup AWB IND0029703. on 10 July 2015 but the return/refund cheque number 018897 they send to me was not with the correct name on it.(instead of Ajit kumar sharma) they had put down the name as AJEET Kumar Sharma.and the cheque was account payee can't be withdrawn from my account. It was informed to the customer services about this...
Complaint comments  Read comments [1]Complaint category Online Shopping

Indiatimes.com — India's flag as on 2016 is shown incorrectly

 VijayPate on May 28, 2016
Indiatimes.com posted a series of pictures showing India's map from 1690 up till 2016, showing which areas of Indian peninsular were under whose rule, at 9.30 p.m. 27/05/2016 on www.facebook.com. The last picture (India's flag of year 2016) showing certain areas of Kashmir under Pakistan is incorrect. Depicting India's map incorrectly is an offense and UN-patriotic. The link to the webpage where they have posted this wrong information: http://www.indiatimes.com/news/india/this-video-beautifully-illustrates-the-hist...
Complaint comments  Read comments Complaint category News & Media

Indiatimes.in — Half part of the order delivered

 Sharanabha on May 17, 2016
Hi
I ordered a bouquet and a pack of dryfruits on mothers' day for which i paid the entire amount online. However my mom received only the bouquet that too not the one which i ordered and without the dry fruit basket.
I raised a complaint on may 8th in indiatimes and the case id is :2798824.
Till today, i received only calls from indiatimes regarding the product and the follow up emails. But so far after 10 days of logging the complaint their is no result shown. They just ask me to keep patience... Till when?? When i would really forget about this and they can mint money...
Complaint comments  Read comments Complaint category Online Shopping

Indiatimes.com — Hi, i want to return the product and i want my money back.

 pavan_pk on May 8, 2016
Hi, my name is pavan kumar from telangana, recently i have placed an order, name combo of eprilla combo of 10 round neck t-shirts - sdl624570889. I have placed order through and my register id pk481622@gmail.com. Order id: 3006804947. Sir i wanna to inform u that my desired item was not according to ur given advertisement and it was not as per my selected item. It was defected. So sir i have already given a call to ur company but they didnt given me any good response. So please sir its my humble request to solve my problem nd refund my money back.

I shall be thankful....
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

Indiatimes.com — Wrong/partial delivery

 ursonlyrup on Apr 12, 2016
I ordered for two products: 1> tyre inflator cum compressor and 2> windshield cleaner. The first product was not shipped at all, when i opened the package it didn't contain the product. The shipment for the second product contained an old scratchy headphone instead of the windshield cleaner.

I lodged a case reporting these issues. The customer service closed the case citing absurd reasons.

They are the most corrupt e-commerce platform running today. Shame on them...
Complaint comments  Read comments [6]Complaint category Cars, Parts & Vehicles

Indiatimes Shopping — Complaint regarding items

 Gundip singh on Mar 21, 2016
Hi, my name is pardeep aneja from punjab, recently i have placed an order, name combo of bacca bucci with 1 t- shirt and 1 jeans harley-007 (B4716225-63) and order no. 3006638612. I have placed order through guest id and my guest id is guest1457432609552 and sir i wanna to inform u that my desired item was not according to ur given advertisement and it was not as per my selected item. It was defected. So sir i have already given a call to ur company but they didnt given me any good response. So please sir its my humble request to solve my problem nd refund my money back.
I shall be thankful.
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Indiatimes Shopping / Spy Pen Cam — Defective piece you sent

 Nagaraja Hanumaiah on Mar 3, 2016
My first complaint dated on Feb 27, 2016.


What a shame for your so called esteemed establishment.

My order 86153715.

Order Date: 21 Feb 2016, 11:03 PM


you sent me pendrive insted of PEN CAMERA.

wish you will replace the product immediatly with your own cost. as it is your fault.


regards


I hope you will rectify the issue

regards...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Indiatimes.com — Pest control machine

 Kartavya Sehgal on Mar 2, 2016
I have purchased a pest control machine & my order ID is 3006489262. M not satisfied with the product and therefore submit a replacement request as than that product is taken back by the co. And it is said by the company that you receive your product max. By 13 feb 16 But till today I didn't receive my true product all time when I call customer care they told that request is being forwarded but no response from India time . this company is totally seems an fraud company, it seems u consider people to be illiterate but you dnt take so much easy as m very disappointed by the company and I have spend...
Complaint comments  Read comments Complaint category Electronics & Appliances

Indiatimes — Wrist watch

 jutu on Feb 19, 2016
I got a combo offer of 5 articles. found one watch damage. complain booked but no response till date. Saying wait for 2 days. but 1 week passed....
Complaint comments  Read comments Complaint category Online Shopping

Indiatimes Shopping — Cheating with customer.

 pushpak88 on Feb 16, 2016
I have purchased a product which is having quality issue.Hence I returned it within the return date.Its received at their end even I showed them proof of delivery.I called them every alternate day but they are just playing with me.They only update my complaint no. but no proper action not even a single return call from their side.
This is happening since last 10-12 days.Now its been so irritating for me.

Kindly please co operate with me..

thank you.....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Indiatimes Shopping — Received damaged product

 Piyali B Singh on Feb 12, 2016
I purchased one micromax mobile from your online shopping
Order No 3006480098 which is delivered broken
I contact your Customer Care immediately They told me to upload photo of broken part only threw mail that I had already send . On 2.02.16 I talked to cc they told me that they will let me know the status letter on today when I talk to cc they telling me as you did not received your call ( I didn't get any call from their end)& did not send the photo graph of packing box your time is over. what is this ? why they did not mailed me about their requirement? I need my money back
Complaint comments  Read comments Complaint category Mobile Handsets

Indiatimes.com — 3 combo denim jeans

 kumar88 on Feb 12, 2016
Sir mene online 3 combo jeans mangvaya tha but mujhe duplicate gaya he so ya to mujhe mere paise bapas kare ya fir mene jo book kiya he vo samaj mujhe diya jaye or mere sath kaam kar rahe person ne bhi book kiya he but usne mera product dekh ke wo apne purchases karne ka decision badal raha he or mene jo order kiya tha wo nhi mila mujhe ek dam ghatiya saman diya he kirpya es ka nivaran kare thanks you sir...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Indiatimes.com — Refund not received in the bank account

 Sherry George on Feb 11, 2016
I ordered two same items by mistake and cancelled one immediately.Order No: 3006534326 Feb 09, 2016, 10:09 AM
Payment Received of ` 9895 (Debit Card)
Shipping Address : Sherry George, St.Xavier's College, Fathers' Residence, North High Ground, palayankottai, 627002, TAMILNADU - India.

Huawei Honor 4X - Black (1)
` 9980 Show Details
the site says it is refunded. i registered a case also but no money has been recieved in the bank account.
REFUNDED
Case Id: 2634651
On Feb 10, 2016...
Complaint comments  Read comments Complaint category Credit Cards

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