IndiaTimes.com Customer Care

IndiaTimes.com Customer Care

Times Internet Limited

Plot No 391, Ecstasy IT Park, Udyog Vihar Phase -3
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:
+91 90 2466 6666
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15
3
+91 90 2488 8888
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14
5
+91 12 4451 8550
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1
1
Satisfactory Rating
7%
Complaints
776
Responses
194
Resolved
7
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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IndiaTimes.com Customer Care related pictures (112)

IndiaTimes.com Complaints & Reviews

Shopping Indiatimes — Fraud and refusal to provide a refund

 Robin D'cruz.R on Feb 3, 2016
Hi Sir,
I had placed an order 3 weeks ago and they shipped the wrong product, hence i returned it and asked for a refund .since then i have been calling them everyday for 3 weeks and i still have no solution.every time i have called then all i get is the "hold music " or please give us some time .i have given them enough time and everything that they need.I not only have no product but also have no money and since its a paid line that i have to call i have done that everyday
order #3006421525
Case ID: 2593370
I have spent a lot of time and money on these guys and they...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Indiatimes.com — Order not delivered in my hand [Resolved]

 Anoop RS on Jan 16, 2016
Hai am very upset with this purchase am a regular customer of india times now am feeling unsecurity for my payment and order delivcery i didd purchase on last month still i didnt recieved my product i need to know what type of service delivery you are taking care plase contact me or i need to go by leagal Order No: 3006382771 Jan 06, 2016, 11:33 AM Payment Received of ` 248 (Net Banking) Davidson Golden Unisex Aviators - DN-101-GLD-BLUE (1) ` 248 Show Details...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Indiatimes Shopping — Fraud and bloddy cheating

 Sangeetha Sandy on Jan 8, 2016
We have odered order no.3005714475 Combo Of Bacca Bucci Men Casual Shoes With 3 Denim - BBMB3093K+3JEANS before 15 or 20 days of dushura for the festival they delivered it after dushura that to not the mentioned product as shown to us then we complained about it they said to post it back to them where it was not our mistake and not our problem even though we posted it back to them with pain even though we were not having time...we dont have time so we odered product on online and they said us to post it back even though we posted it back by spending 300 from our pocket are we looking mad or what...
Complaint comments  Read comments [1]Complaint category Products & Services

Indiatimes.com — Product not delivered yet/ no information about the status

 Avinash Kolukuluri (Avi) on Jan 7, 2016
I have placed an order for a mobile phone order no:.8000083334 its been a week yet, i dont have any information about the delivery of the product. and customer care is least bothered and not providing any details. i have called them for the last three days for an update. they are asking me to wait, and its almost 72 hours i havent got any update from them. looking for an action and resolution on this at the earliest....
Complaint comments  Read comments Complaint category Mobile Handsets

Indiatimes Shopping — Rip Off

 giturenuka on Dec 23, 2015
I ordered a bangle (size 2.4) from Indiatimes shopping but they sent the wrong size (2.8) and when I said to cancel the order and refund the amount, they kept on making different excuses and finally when I did whatever they said, they refuse to refund saying that now its outside the timeline. I dont understand from where the question comes about finished timeline. Its not my change of mind. Only because they sent the wrong item, I simply asked for the refund....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Indiatimes Shopping — Replacement of purchase

 Sutapa Dey Mukherjee on Dec 22, 2015
I have purchased a Pair watch combo with order no. 3005821770, but they delivered the the different Pair of combo. I have submit complain and returned the product by DTDC. And call their customer care, now they give me the status the product is incomplete received by them. But DTDC say the weight of send and delivered product was same. India shoping cant help me about the replacement....
Complaint comments  Read comments Complaint category Jewelry & Watches

Indiatimes.com — Mans wrist watch

 Parveen Dhall on Dec 21, 2015
Sir/maddam Maine indiatimes shopping se 20 days phele wrist watch order ki thi jiska miror break tha to maine return complaint ki to unhone kha refund check me hoga abhi tak kuch bhi nhi hua or na he shi se bat krte h Regards Parveen dhall 08816804365...
Complaint comments  Read comments Complaint category Jewelry & Watches

Indiatimes.com — False commitment & invoice missing

 anil3004 on Dec 16, 2015
Dear sir We have purchase micro-max bolt q324 (silver ) one pcs, but we have not received the invoice so please send the invoice, i have already talk to the your customer care executive thee time . but any one not given proper reply, so please provide the invoice of my mobile phone, Purchase detail bellow --- micromax bolt q324 (silver) Order ID--3005446710 Order date---12 August 2015 Payment Mode--credit card mobile numbers. 9376086271 shipping add-- home -resham AT--404 b wing shree ankit residency namda road vapi valsad 396191 gujrat Anil pandey 9376086271...
Complaint comments  Read comments Complaint category Car Service Centers

Indiatimes.com — Complaint on pants

 Murali Rulezz on Dec 14, 2015
Sir i have order on ur web site u people displaying on and sending me one product immediately i have called too ur customer care i said i dont want this product i want my money back i asked means okay they said and he said me one address too send back products i have send the product back too ur company through dtdc couirer please call me 9440274510 my nymber iam kindly requesting please call too me...
Complaint comments  Read comments [1]Complaint category Online Shopping

Indiatimes Shopping — Refund

 jhakushi on Dec 14, 2015
I purchases mens cotton chinos order no 3006070512 then i receives wrong products on 04/12/15 then i have deliverd product to india times shooping warehouse on 05/12/15 then till date i have not recv my origanl product. every times spoke to me another 2-3 days....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Indiatimes.com — No delivery of product, accrossing estimated date

 thillaimanikandan on Dec 12, 2015
I have ordered a "biotique bio apricot refreshing body wash" with AWB #100802253. Delivery Date is 11-12-2015. Still today(13-12-2015) I am not received my order. I cannot able to track my order too. Kindly provide proper information about it. I paid through net banking....
Complaint comments  Read comments Complaint category Health & Beauty

Indiatimes Shopping — Fraud and delay in replacement

 Veshaj on Dec 7, 2015
Respected Sir, 1.I Received My Online Order No. 3005763516(From Indiatimes Shopping) Of Golden Sparrow Shoes And I Pay 494 Rs. For It And When I Open The Box I Found A Big Fraud By Company Inside The Box One Old Gold Star Shoes With One Fiber Piece And Immediate I Contact Mobile Number Provided On Box He Told I Don'T Know About It Talk To Company, I Ask A Question To Company This Is A Way To Fraud With Individual And Also This Matter Forward To Consumer Court To Dismiss The Licence Of This Type Of Online Fraud Company And Save The Indian Citizen And Penalty In A Way Which Set An Example For Others...
Complaint comments  Read comments Complaint category Online Shopping

Indiatimes.com — Wrong product delivered

 Badri Rathi on Dec 6, 2015
I have given order for 3 piece set of denim jeans on 3rd Dec... but today i.e., 6th dec i have received the delivery for nicer dicer Kindly change my wrongly delivered product with given order product. Thankyou, Badri, 9989441499....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Indiatimes.com — Wrong supplied denim jeans (Product name:b5523845-04)

 kavyamuthu on Dec 4, 2015
Order NO : 3006014216 Order placed based in the D2H advertisement . But my wife received the package after paying the cash.(COD). In the evening i opened the package i shocked in place 3 male jeans, i found 1 female jeans with different colour and 2 male jeans . and this is my experience with indiarimes shopping. Picture attached for your ref Please exchnage...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Indiatimes Shopping — Zero b emerald ro water filter

 rajendra ghate on Dec 1, 2015
Indiatimes Ecstasy IT Park Plot 391 Udyog Vihar, Phase 3 Gurgaon, HR 122016, INDIA Order Date November 24, 2015 Order No. 3005952198 Status Verified Website: www.shopping.indiatimes.com Page 1 of 1 Shipping Address: RAJENDRA GHATE 'Sangati' Bunglow Shri Shri Ravishankar Marg, B/H Inox, Near Prabhu Empire & Opp Konark Residency Tagore Nagar nashik, MAHARASHTRA 422006 INDIA 9423553345 Payment Mode: Credit Card Product Name Quantity Unit Price Subtotal B1730513 - Zero-B Emerald RO System 1 15, 185 15, 185 Grand Total: 15, 185 Thank you for shopping with Indiatimes. You will surely...
Complaint comments  Read comments Complaint category Online Shopping

Indiatimes Shopping — Did not get cash back

 Vikramsingh0204 on Nov 27, 2015
I order one oxigen wallet 10 ka 30. They reply me saying you will get cash back in 72 hour. But is more than one week .I did not got any Cash back or refund. I mailed them in same mail they send me confirmation of order but no one replied. I still waiting for their reply....
Complaint comments  Read comments [1]Complaint category Online Shopping

Indiatimes Shopping — Money not refunded still already more than 1 month passed away

 dksahoo on Nov 25, 2015
I have received my order order no.3005714475, it is not the product which i have seen while placing the order .. i want to return this back .. Combo Of Bacca Bucci Men Casual Shoes With 3 Denim - BBMB3093K+3JEANS..it was not denim pants and 3 were of same color i ordered before dushera and received after dushera and we filed complaint that we dint get the product as described they told us corrier it back when it was there mistake it was not our head ache even though we courrierd it back by spending 275 rupees we dint get any refunded amount they are fraud and don't even have good customer service...
Complaint comments  Read comments Complaint category Products & Services

Indiatimes Shopping — Samsung galaxy J7 gold delivered to wrong person at wrong address by company mistake

 anil9503 on Nov 22, 2015
Dear sir I have purchased a Samsung Galaxy J7 gold with Order id 3005871400 Dated 08 Nov 2015 from indiatimes shopping. I have also received a order confirmation email from indiatimes shopping in witch my shipping address was also mentioned. But i have not received the item yet. When i am trying to call the company customer care, i came to know that the had shipped the item to a wrong person and also at wrong address. Now i am trying to call the company manny times but they are not resolved my problem and also refused to refund my amount. I am also attached the screenshot copy of that email witch...
Complaint comments  Read comments Complaint category Online Shopping

Indiatimes Shopping — Wrong product information

 om_200792 on Nov 14, 2015
I have purchased a nokia 105 dual sim mobile from indiatimes shopping & it is delivered to my address on 02/11/2015. the company has mentioned music player facility is avilable in this phone but this facility is not avilable in this mobile so, I registered a complaint regarding this. i want to replace my mobile. my complaint date is 02/11/2015 but there is yet no response taken by the company, I had called 4 to 5 times to the customer care but they are always saying under process-------. My Complain Id is :- 2379392 My Order No Is :- 3005757873...
Complaint comments  Read comments Complaint category Mobile Handsets

Indiatimes Shopping — Wrong delivary

 babaiis008 on Nov 17, 2015
I have ordered a a ladies wrist watch worth 537 . my delivery awb is 10118059995. refund my money or send my ordered watch, fast .http://shopping.indiatimes.com/fashion/women-watches/grp-silver-metal-analog-wo... this is my ordered product, send it or refund my money, open the link...
Complaint comments  Read comments Complaint category Online Shopping

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