IndiaTimes.com Complaints & Reviews

Dear Sir,

I have to lodge a major complaint against Indiatimes.com. Today, all my email messages were deleted from the server automatically. I was using this indiatimes.com email id for the past 10-12 years! (I am not giving the id, but it is very very TRUE).

Foe the past 2/3 days, I was unable to login with my regular indiatimes Id. I was getting a network error message. Today, when I logged in, I was SHOCKED...

I had ordered one product from Indiatimes Shopping. The order number is given below. The product was supposed to be delivered in 7 working days time. But till date I haven't received it.
Order Number[protected].
I contacted their customer care dept. through mail and the only thing I got back is assurances of delivery. I then called their logistics partner Elbee Couriers and I was told that the product will be delivered the...

Dear Sir,
I had place an order on 10 june 2009 for citizen BP monitor on indiatimes shopping website & payment made through internet banking. payment is received to company & they had given me an AWB no. of EXpreeSSit courier after so many complain & updated the status as a reshipped through DTDC courier with another AWB no. ( both the AWB no in non traceable ) still i did not received the product after 34 days.
br...

I have brought AB king Pro of Rs 3250/- on 18/06/09 from Indiatimes Shopping. The delivery time given on website was within 6 days but I received the product on 18th day after complaining 4-5 times i.e. on 06/07/09.
My order no is[protected] and complain no. is 1128417 and 1133488. Customer care was also not helping and putting the call on hold which I am paying a lot of money service provider. The courier person also very rude. I written...

Dear Sir/Madam,

On opening the account the display is as under:
"Your account has been blocked, Kindly contact us at:
[protected]@indiatimes.com"

pl let me know the fault.The account has certain medical detais hence, I request for the access.

Pl acknowledge.
Regards,


Deepak Agarwal
[protected]
[protected]@indiatimes.combr...

Order No.[protected]
Date: 25.05.2009
Product: Books - Read IT Yourself With Ladybird Lavel 1 (Pack of 4 Book)
Status: Verified on 26.05.2009
Payment through Credit Card - done on 25.05.2009.
On 28/05/09 calling c. care it had been told by the customer care executive that everything is in place and the product will reach within 7 days through Courier.
On 04.06.2009 calling c. care it had been told...

Hi ! I am an Indian residing in New Zealand . Like all daughters, I decided to send my mother a mother's Day Gift . I booked my order on Indiatimes order number[protected]. I presumed it would be hassle free and painless, quite the contrary, I called up my mother on mother's Day and very excitedly asked her how did she find the surprise . She was taken aback as she had not received anything . On the other hand, she had received a...

Order no :[protected]

I placed an order for spiritual bhajans audio CD through Indiatimes online as they promise to deliver within max 5 days. I placed many days before the delivery date. Indiatimes did not deliver it on time. I called many times from US but I was told that it will be delivered soon. At last without asking me, indiatimes.com shopping cancelled my order and sent me an email with a Gift Certificate of same value...

Indiatimes failed to deliver my order and now is not even refunding my money.

I wrote a mail to the customer care email id given on the website but did not receive any reply from them. After about 5 days I received a mail informing me that I would be receiving Gift certificates as refund.

Since I havent cancelled the order myself and Indiatimes failed to deliver the order hence I expect a full cash refund of...

I have purchased a Vox Mp3/ MP4 (2 GB) player from India times.com. Order No.[protected].

Before purchasing I had asked the Telesales girl whether it comes with a Direct Charger. She answered it comes with a direct charger.

When I received the product I saw that it has to be charged from a computer.


I have called four times to India times and got the same reply that they will listen to...

I recently opted to buy a Delhi Daredevils shirt from this webiste: http://www.shopping.indiatimes.com/. Upon ordering, delivery location was stated as All Areas and has now duely been changed to All India. I paid with a credit card, i selected south africa and they allowed my transaction to process. A few days later they cancelled my order stating that i live in a non serviceable area. They then issued me with a gift certificate. I cant...

With ref. to above order No.[protected], Times Shopping has not send any courier till today, for order which was booked on 14th April, 2009, as per them, the order will be couriered with in 7 working days.

After a repetted followup, they given a flase courier docket no.[protected] sent on Apr 28, 2009, which is not maching with ELBEE courier service.

Even after informing at Customer service of Times shopping, there...

There is a BIG online SCAM going on with Indiatimes shopping and public will not know easily how they get cheated. PLEASE do not buy anything online from Indiatimes shopping or Rediff shopping. They are real suckers on the planet.

I ordered a product on 17th April for Rs 555/-. They said it will be processed and sent in 7 business days. On the 10th day, they will send you a surprise email saying that your order cannot be processed...

I am submitting the whole correspondence after placement of of order and their acknowledgment of goods back for which they have not refunded back the money still in my CC account.
- On Sat, 14/3/09, tribhuvan mendiratta <[protected]@yahoo.co.in> wrote:


From: tribhuvan mendiratta <[protected]@yahoo.co.in>
Subject: Fw: RE: 7th complaint : Non receipt of various refunds either in CC or Gift...

India times shopping.

i placed an order[protected] for By IBH Books
The Penguin 007 Collection (Pack of 14 James Bond Titles) (Pre-Order)

i placed this on 28jan09. i chased and chased and was told this will be due in march.

now i receive an email sayign Gv of rs 820 issued as refund against cancellation.
WHY was this canceled
When was this canceled
WHO canceled thisbr...

Fake products are being sold through online shopping websites. It is a big business.

Fake car polish is being sold on INDIATIMES shopping. The polish is a look alike of the original formula 1 car polish and is sold under brand name FORMULA.

There is another fake product that says Formula-1 car polish - a poor imitation.

Even Sify shopping is having the same sellers.

Online shopping...

I purchased I phone from indiatimes shopping and received the product which was defective.I asked to replace the product.the product was taken back from me and i again received the same defective product.Then i requested to cancel the order and i sent the product back.But again they sent me the same defective product again.I called so many times in the customer care, everytime they said that they will get back to me in 24 hrs but never received...

Hi
I got a call from indiatimes for book Club membership . After a week, when it was not delivered, i called them asking for clarification and CCE reply was " NO stock".

More irritating is the refund policy. They say for orders less than Rs.1000, they wil not give cash refund. They will only give "gift certificates" after a week of cancellation of your order which can be used for online purchases....

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Posted:[protected] by Sudhir Kambar Send email


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Respected All,
I am a religious user of indiatimes.com & i am currently located in Mangalore.& if you see my history - i have been using the services of your e site since 2 years.

Just...