IndiaBulls — Fraud company with fake offers

Address:	560017
Website:	www.indiabulls.com

Dear Sir,
i got a mail from indiabulls that there is a home loan mela from 21 to 27 Jan 2016 in Richmond road and Malleshwaram branch in which there is Nil processing fees for transferring of home loan account. On 26 Jan 2016, i applied for transfer of my home loan account to indiabulls(Handed over my documents to Mr Vishnu Pandey and he assured me that only Rs 650 will be charged for adm fees), for which i got sanction letter of amount Rs 229916 (including Admin Fees of Rs 650 and Trx handling fees of Rs 2863) on 29 Jan 2016 in their Richmond Road Branch. when i asked to Mr Vishnu regarding Rs 2863, he told me that he forgot to tell about this amount to me and my 2 other friends who already applied for transfer of their home loan along with me.
On 02 Feb 2016, Mr Vishnu called me in his branch for handing over the cheque to my previous finance company (India Infoline Housing Finance Ltd). I reached in his office around 1515 Hrs along with my other 2 friends but even after waiting till 1815 Hrs there, we didn't got any cheque and after that vishnu told us that is some server problem persist thats why today its not possible. On 03 Feb 2016, i got a call from Mr Vishu and he told me that cheque is ready so please come to India Infoline Housing Finance Ltd, silkboard branch for handing over it. So around 1545 hrs, we (myself and Mr Vishnu and my 2 other friends) handed over that cheque no 780899 of Rs 2295603 along with my cheque no 076290 for left over amount to India Infoline Housing Finance Ltd, silkboard branch.
On 05 Feb 2016, i got a message from indiabulls in my mobile phone that your's first EMI of Rs 3008 is due. When i contacted to Customer care regarding this matter. He told me that "Ours cheque releasing date is 31 Jan 2016 so indiabull is taking interest from that date only, indiabull don't bother when you got this cheque or when the amount is actually deducted from indiabull account"
On 06 Feb 2016, i got a message from India Infoline Housing Finance Ltd that both the cheque (780899 and 076290) are encashed successfully which indicates thats the amount which indiabulls gave me was encashed on 06 Feb 2016 then why indiabulls taking interest from 31 Jan 2016 when indiabulls actually handed over that cheque to me and my previous bank on 03 Feb 2016 and which is encashed on 06 Feb 2016? Moreover when i already paid interest to my previous finance company till 06 Feb 2016 then why i paid to indiabulls too?
Moreover before taking this loan i already asked to Mr vishnu in front of my 2 friends and representative of India infoline, when indiabull will start taking interest then he also told me that when this amount actually deducted from indiabulls account that day onward indiabull will start taking interest.
There are few questions to indiabulls:
(1) Why indiabulls is taking interest from the date of issue of cheque when you actually handed over that cheque on 03 Feb 2016 and encashment done on 06 Feb 2016. If your's cheque was actually ready on 31 Jan 2016 then why don't you handed over that cheque on that day only to me moreover your branch was failured to handover that cheque on 02 Feb 2016 also, which you confirm from your's richmond Road branch sales manager and Mr Vishnu Pandey. Its your's branch fault not ours.
(2) Why don't you give proper training to yours staff. Initially Mr Vishnu told me that there is no charges other than Rs 650 but later on he added Rs 2863. when i asked him about it that time he told me that he forgot to tell. Secondly he only told me that indiabulls will take interest from the day when this cheque got encashed not from the date of issue.
It's the shameful thing to know that indiabulls who tell us that we are the second largest finance company and fastest growing finance company in their TV Advertisement is doing such type of fraud with their customers.
Last but not the least, its my humble request to Indiabulls please take interest from the date of encashment of cheque i.e. from 06 Feb 2016 not from the date of issue else please tell me the procedure to transfer the home loan account as i don't want to stay in that finance company who work in a fraud manners.

Attached: (1) Sanction Letter issued by Indiabull
(2) Cheque issued by Indiabull dated 31 Jan 16
(3) Acknowledgment given by India Infoline Housing Finance Ltd dated 03 Feb 2016.
(4) Indiabulls Apps View of EMI Due Date and amount


Regards,
sunil bhandari (HHLBAN[protected]
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