Indian Bank — Imps fund transfer failure

Address:636402

My internet banking vide imps fund transfer transaction no:[protected] dated 12/9/2016 amount: Rs 5000 /- from my Indian bank, Mettur dam to Syndicate Bank, Johnsonpet, Salem is not credited till now. the same is also available in my transactionKindly help for refund of the amount transferred .On enquiry i was asked to wait for 10 days but one month has passed still no response . kindly clarify .
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Sir,
On 24.08.17 morning i transfer rs/-2000 to my andhra bank a/c through imps. But the amount as not credited to in that account. For your reference imps no:IMPS/P2A/[protected]/[protected]/ANDB/tfr to TRANSFER TO[protected]. So plz refund the amount rs/-2000 to my account.
MY CONTACT NO:[protected]

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