Indian Bank — Regarding opening ATOMS in a improper timings | |||||
Respected Sir, Our dear P.M Narendra Modi announced the demonetisation on Rs.500 and Rs.1000 notes we have accepted the decision made by him in the mean time in this period the particularly to indian bank, near sarvana bhavan mylapore, chennai first of all i am not the customer of this bank i have other bank card so i thought to withdraw cash from indian bank ATM to that particular branch.i reached that ATM around 9.20 am and waited till 12.15 P.M around 3 hours wasted for irresponsible act by a concerned faculty Background Its not about waiting in queue it's about irresponsible act of a faculty over there we understand if cash availability is not there no one will stand but even though cash is available they made us stand by shutting the doors of ATM.I enquired a security working in that branch that whether cash available or not he replied we have cash further he told if faculty comes only open he told.police escorts are also available over there but no intimation given to them also.today 20.11.2016 bank holiday we agree but they should allot one person to look after that.where is your commitment towards your duty.i have called customer care at 11.30 am she informed me that cash got over so only they have shut down the Atm and i have explained the situation to them and she gave a number[protected] i called to that person he told that i will inform to manager i don't know whether he informed or not after 15 minutes the came to branch and opened Atm. if they cant do this duty better to quit their job because banks are life blood to country so better perform in a right manner its not about me lot of people waited there by leaving our work we stand their till 12.15 pm my question is if cash is there why they are not opening ATM Please take care of that in future and action about concerned faculty Was this information helpful? | |||||
Indian Bank customer support has been notified about the posted complaint. | |||||
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PB No: 5555, 254-260, Avvai Shanmugam Salai, Royapettah, Chennai, India - 600014
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