[Resolved]  Indian Bank — Request to disciplinary action

Address:

635801

I am Elaiyaraja son of Mrs.Selvi. I am writing this letter behalf of my mother Selvi, Who is holding an

account (A/c no.[protected] in your bank at this branch. I just want to bring this to your knowledge that my mother selvi came to your bank yesterday to withdraw amount of Rs.10000.00.

But the teller insisted her to withdraw the same from the ATM machine. Since my mother does not know how to operate the ATM machine, She kindly requested to help her to withdraw from the teller counter.

Even after several times she requested them. The teller refused to take the cheque from my mother and without any courtesy they have refused harsly.

With broken heart my mother came back to home without money. Sir, since we are working in outstation we are unable to come to my hometown and help my mother to withdraw money.

Please consider this letter as a complaint letter on the concern person who handled a customer like this and not even consider a old women.

I would request you to take disciplinary action on that staff. As Mahatma Gandhi said that customer is equal to God. We don’t want us to treat us like God atleast treat as like a human.


Thankyou

Yours respectly