[Resolved]  Indian Health Organisation — Bad sales experiance and cancellation for plan

Address:

Mumbai City, Maharashtra

I have purchase on 8th Dec 2014 plan health card. Before purchasing your executive give me information about policy &
promice me that all document will receive in 4 to 5 working day & email within 24 hours.But still no receive any
Policy on mail till 16th Dec 2014.After purchase of policy i am asking to sales executive about policy document he is tailing that you will
Receive documents tomorrow & again tomorrow but not received.After sale executive (Vivek Jadhav [protected]) is no picking up my phone this is really bad experience about sale & services.
I was call on IHO customer care and respective executive Umesh 16/12/2014
4:25 PM who told me we are not able to cancel policy because documents dispatch.But he take my cancellation
Request & told you will get respond in 14 Working days.After i called on help desk on 4:25 PM Abdul receive the call he will told me
Your cancellation request proceed still from our side no any documents dispatched to you.
This is two sided conversation one is tailing your documents dispatched because of that your policy not cancel & other is tailing your
Documents not dispatch we had taken request for cancellation.After two days got call from IHO she said Please take our policy i will provide 1 thousand cash back to you.I accept that but still no money received.
And also no any call regarding policy.I want cancel full policy this is ridicules response from IHO.
This is really bad experience against policy purchase.I want my full cash back.