Indian Oil Corporation — bitter experience in petrol filling

Address:Thiruvananthapuram, Kerala

Today I have gone to fill petrol in my Tata Nano to MSH Fuels, Kunchalummoodu, Trivandrum by about 12.30 pm. I asked the delivery maid there to fill my tank full. When I reached the pump my tank has 4 to 5 litres of petrol left in it and the 15 litre tank of my car has space for only upto 12 litres of fuel to the maximum. The maid put the fuel dispensing nozzle into my tank and went to fill other vehicles. My tank got filled and petrol spilled all over the place and the reading in the guage went a little higher than 21 litres. Without hearing my protests or without any regrets, they forcefully charged me for 15 litres and by harassing me they denied to give receipt of the money I paid. So this is my complaint regarding overcharging me for the mistake of the delivery maid at the pump and against the filthy approach and behavior towards a customer like me
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Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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