[Resolved]  Indian Oil Corporation — Fraud at Nikhil and Co (Formerly Devegowda Petrol Bunk)Indian Oil Petrol Bunk BSK III Stage 100 Feet Rd Bangalore

Address:Bangalore, Karnataka

Dear Sir I had taken my Hyundai Eon KA01ML2434 car at around 21:10Pm on 15/11/2014 Saturday to fill petrol at this outlet. They called me to one end of the petrol bunk where petrol was being filled for 2 wheelers ...one guy approached me and informed me to open the remote fuel lid, I informed him to fill full tank, and walked towards my fuel tank inlet...another guy stopped me and asked me if I had Citibank Indian Oil Credit Card...and informed me that there is an offer...(Attention Diversion Tactic) ... when I was talking to him... the other guy started filling fuel...I tried to stop him since I had not seen Zero but he said fuel was already filled for Rs 300...i told him that I had asked for full tank...so asked him to revert to 0 and then fill it full tank...full tank was reached at INR 1676.W hile paying they informed me that I had to pay INR 1676 + INR 300 ( Fair enough) but only later did I realize that these guys had defrauded me. Rs. 300 was filled by the 2 wheeler most probably, my fuel tank capacity is 32 Litres (Eon) and INR 1976 comes to 28 Lts (approx) while around 9-10 litres was already in the fuel tank...as per my fuel meter reading. Hence it was impossible to fill 28 litres.Further while paying when I asked for the Citibank Offer he said my card doesnt have this offer.Since I was in a hurry didnot want to create a scene. He had defrauded me of Rs.300/-. I would request you to go through the CCTV footage at that time so that my complaint can be taken up and the outlet be blacklisted. I would also need refund of Rs.300 from them and all consumers know about this. Regards S Narayan Shenoy +91-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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