[Resolved] Indian Oil Corporation — Highly Unsatisfactory Services at IOC Petrol Pump Situated Opposite Gurudwara 6th Patshahi, Kurukshetra(Haryana)-136118

anillalit09

from Bengaluru, Karnataka

Address:

Kurukshetra, Haryana

Respected Sir, This incident occurred at 8.05 am in the morning on August 13, 2014. I went there for diesel in my car. I stooped at one diesel vending unit. The salesman was attending another diesel car. When I called him, he asked me to come to that unit where he was standing. My car was already standing at the other unit. I asked him to come to my vending point but he simply refused and gestured in a very uncivilized manner. Your company claims highest standard of services but this incident suggests otherwise

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Aug 14, 2020

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Indian Oil Corporation [IOC] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Anil

We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues that can be accessed through logging on to IOC, where you may provide us the required data on the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.