[Resolved] Indian Oil Corporation [IOC] — Additional delivery charges - reg.

Dilip Kumar Xalxo

from Pune, Maharashtra

Address:

560064

Every time the delivery boy from nataraj enterprises, indane gas distributor, yelahanka new town, bangalore is charging rs. 30/- extra as delivery charge. Why? Today morning the delivery boy has delivered gas cylinder against my booking ref. No. Cx[protected] with invoice no. [protected] and charged rs. 30/- extra as delivery charge. Please do the needful against the distributor.

Regards
Dilip kumar xalxo

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Sep 8, 2016

Complaint marked as Resolved

I have also submitted a written complaint to the agency. Mr. Babu Manager has assured me to return the additional charge taken by the delivery boy, and also assured that he will replace the delivery boy. The delivery boy came to my house in my absence and apologised with my wife. Afterwords many time the delivery boy came to my house in my absence and requested my wife to withdraw the complaint and assured that he will not ask any delivery charge in future. Today at 11.49 Hrs I have received a phone call from the Agency by a phone No. 8123202287, the person has requested to withdraw the complaint and the person has given me phone No. 9448289912 by SMS and told me to talk on that No. and withdraw the complaint. In a lenient view, I accept the request of the agency. The matter may please be treated as resolved and the complaint may please be treated as withdrawn. Regards. Dilip Kumar Xalxo

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Indian Oil Corporation [IOC] Customer Care's response Details given by you have been noted. Our team will be in touch with you for resolving the issue. IndianOil

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Comments

Dilip Kumar Xalxo

from Pune, Maharashtra

please refer the above complaint. I have also submitted the written complaint to the agency. The Manager Shri Babu has assured me for refund of the additional charge taken by the delivery boy. The delivery boy came to my house and apologised and assured that he will not ask any additional charge in future. And repeatedly requested to take back the complaint. Many times he came to my house in my absence and requested my wife for withdrawal of complaint. Hence, in a lenient view I withdraw the complaint. The same may please be treated as resolved.

Regards

Dilip Kumar Xalxo.