Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
India - 110003

Customer Care Phone Numbers and Contacts

1800 233 3555
+91 99 1155 4411
+91 98 4882 4365
+91 81 2402 4365
+91 92 2310 1260
+91 80 2223 7325
+91 80 2223 9473
+91 80 2213 0420
+91 80 2222 0618
+91 80 2213 0421
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)
View More Information...
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] related photos (486)

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Indian Oil Corporation [IOC] Customer Care related pictures (486)

Indian Oil Corporation [IOC] Complaints & Reviews

Indian Oil Corporation [IOC] — Not getting Refill Ref.Number

 kuppalbas on Feb 6, 2016
I registered my mobile number with IOC. I have sent SMS on 26.1.2016. I didn't receive the Ref.Number. So, Then, I once again sent SMS on 1.2.2016. Till, I didn't receive the Ref.Number. So, I made called and booked the refill on 2.2.2016. Kindly help me to receive Booking Ref.Number. My mobile no. is 9442603120. I spent time and money for booking. I request to you kindly help the customers. Thanking you....
Complaint comments  Read comments Complaint category Government Organizations

Indian Gas — Not receive my subsidy

 shahidkakuwala on Feb 5, 2016
Name - rukaiya salimbhai kakuwala cx2732013

lpg id - 3 7000 0000 0799 2317

pls read to hind..

sir mujhse galti se subsidy give up me chali gayi he,
iske liye maine kahi baar complain ki lekin kuch solution nahi hua,

sir me khud middle class se hu, mujhe bhi subsidy ki bahot jarurat he lekin meri 1 galti ki wajah se mujhe meri subsidy nahi mil rahi he..

sir pls meri subsidy mere accout me aa jaye iske liye aapse nivedan karta hu.

sir ho sake to meri aage ki bhi subsidy mere account...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — Not Deliver the LPG Gas cylinder

 M. zubair on Feb 5, 2016
I am LPG Indane Gas customer with Banaras Gas Service, A-10, D.D.A. Mkt, Mata Sundri Road, New Delhi-110002) & my consumer No. is 18157.I have booked a riffle on Mobile on date 25-01-2016 vide reference No. 446168, But till date not received the riffle on dated 02/02/2016 and given two Cash Memo No. 3000118669 & 3000118669.
I want to contract their Land Line No. but going the ring and not attend the Phone any person of office Staff.
In nut shell, their Gas Service is very poor. Please do the needful. Waiting for your reply.


Md. zubair
Complaint comments  Read comments Complaint category Government Organizations

Indian Oil Corporation [IOC] — Irregular levy by agency M/s. Anand Gas, Palarivattorm, Ernakulam, Kerala Consumer No.A35831

 pr2016 on Feb 5, 2016
I would like to bring to your kind notice of the bizarre levy for the so called “Mandatory Inspection” by the gas agency M/s. Anand Gas Agency being carried out under your information. As a responsible citizen and knowing the hazardous nature of the cooking gas, the said mandatory inspection may indeed be carried out but the levy of Rs.75/- for the visit for the peek inspection by the personal of the gas agency is bogus in nature. It is indeed shameful on the part of “Navratan” company to fleece consumers by these kinds of inspections.

As I did not budge...
Complaint comments  Read comments Complaint category Unauthorized charges

Indian Oil Corporation [IOC] — Non receive of subsidy

 S uhash Narayan Moitra on Feb 5, 2016
My name is Suhash Narayan Moitra, Mobile No. is 9433226292 & my consumer number is 12667. I have received my refilled booking of gas on 06/01/2016, but no subsidy has come in my bank account till date. Kindly do the needful as early as possible....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — Shifting of my LPG dealer

 baisiwala123 on Feb 4, 2016
My name is Arun Kumar, I live in Jammu with LPG consumer No. G-31225 with dealer M/s Gulmohur Gas Service. Two days ago I receive an SMS from you that my dealer has been changed to M/s Unique Indane and a phone number is given, which I have been trying to contact for last two days but it does not get connected. The present dealer is only 50-100 metres away from my home. I have already surrendered my LPG subsidy. Why am I being harassed by shifting my dealer. Please return my dealer to Gulmohur and oblige. Thanking you, Yours truly - Arun Kumar, 104 A/D Gandhi Nagar, Jammu. 9906012621...
Complaint comments  Read comments Complaint category Utility Services

Indian Oil Corporation [IOC] — Indane gas - deactivate my give up subsidy request. [Resolved]

 Sandeep712 on Feb 4, 2016
Respected Sir, due to wrong click on give it up subsidy it has been activated, please give me back subsidy and kindly deactivate.
My LPG ID- 37500000051722546,
Consumer no- B50746,
Consumer Name- L.NAGAMANI,
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — Non receipt of subsidy

 tapaskdas2003 on Feb 4, 2016
Indane, consumer no. 12099.Cash Memo no .3000135510 dt.12/1/16.Booking no. - 2000119863 dt.8/1/16. Dipjyoti Gas Agency, Adabari.Guwhati.
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — Employees superannuation benefit fund

 Baidehi Kumar Choudhury on Feb 3, 2016
Benefit under Master Policy no. GA-17418. Asses see NO 8582 (emp no 70228)
Annuity no 28008.
Every 1st of day month, annuity is deposited in my bank a/c by ECS, , but in January, 2016, the annuity has not come...
Complaint comments  Read comments Complaint category Insurance

Indane — I am complaining about payment issues

 Madhu Seshadri Roy on Feb 1, 2016
We have been indane customers with south madras gas agency for more than a decade now. All the residents in my locality are facing the same problem of over charging for subsidary gas. And we are asked to pay some maintenance charges every few months when it is said we are to pay once in 2 years. why this one answers to our complaints....
Complaint comments  Read comments Complaint category Utility Services

Indian Oil Corporation [IOC] — Fraud while filling petrol [Resolved]

 Anusha Rajan on Feb 1, 2016
I'm referring to the petrol pump at Safilguda, Hyderabad (Opp HDFC ATM). This complete team here knows all the tricks & trades to fool public while filling petrol.

Situation 1 - I go on every Monday & Thursday to fill petrol for 200/-. I am always given only 199.26/- 199.66/- worth petrol(depends on the persons choice) Never till date in the past 1 year I was given petrol worth 200/- (Attaching picture for reference)

Situation 2- One person stands at the meter trying to cover it in all possible ways making sure I don't get to see the meter & strikes it back to zero...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — Complaint against m/s sawan ruhani filling fuel station allotted to ms. Sunita ji regarding filling of adulterated petrol in my new vehicle.

 ritesh sehgal on Feb 1, 2016
I myself Mr. Ritesh Sehgal owner of new vehicle Maruti Alto K10 vxi model with chasis number through Modern Automobiles, Chandigarh on 31st December, 2015. This vehicle of mine was very well performing till 2nd January 2016 at 16:00 hrs when I reached the above mentioned petrol dealer M/s Sawan Ruhani Filling Station and fulled my vehicle after fueling I ran my vehicle 10-12 kms. afterwhich my vehicle started giving me trouble but some how I managed to reached my home on the next day i.e. 03rd January, 2016 I tried to start my vehicle but I couldn’t start my new vehicle then...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Indian Oil Corporation [IOC] — Subsidy lpg cylinder

 Kesavan Nambisan on Feb 1, 2016
Date of B00king : 24.12.2015 Date of Bill :21.01.16 Indane ASWATHY GAS AGENCIES pAYYANUR

Consumer No 1137 Sybsidy for LPG cylinder not received till Date ....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — Cheating the customers

 Maverick HD on Jan 31, 2016
Happened 30/1/2016 3PM an indian oil station near medhahalli on the highway of bangalore to thirupathi. close to one signal.

Hello i been used to fill petrol only at Shell petrol bunks always and for a change i tried INDIAN OIL BUNK and i asked the guy to Fill full tank. but that guy has put for 100rs and said done i told him again that i have said u to fill tank not fr 100rs so he said sorry sir ill reset the meter again n ill fill. but another fellow on my right was trying to divert me by asking about cash card and other details meanwhile the filling fellow has not set the meter...
Complaint comments  Read comments Complaint category Gas Stations

IOCL — The Gas cylinder is having water/incorrect material

 skvashist_16 on Jan 31, 2016
1. My gas no 37500000078501578 and distributor is Khanagwal Gas Agency Rohtak Haryana. My gas cylinder is presently having around 5 to 6 Kg gas material in it. The problem is that when I switch on the gas stove its flame level is becoming slower and slower as the time passes after one minute.
This problem I have faced in the month of November 2015 also. Than my distributor changed the cylinder and paid for the balance gas, but did not agree to get the things to be checked. He also said he will not be responsible in future.
2. This problem is not felt in the beginning when...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil — Misbehaving by air filling persons [Resolved]

 ConfusedUmi on Jan 31, 2016
There is a petrol pump at kalyanpur in kanpur near kalyanpur thana. The boys in air filling always do misbehave ..they are doing their own business of puncture then what about air filling who will fill air in our vehicle whenever we go to they say baad me aana abi kam kr rhe h sometimes they say daily q aate ho bharwane n all please provide a man there only for air filling rather doing their own business..and it always happens I faced it so many times even many people!!...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — Regarding 14.2 kg lpg subsidy [consumer no.322813, jyoti distributor, rander, surat, gujarat]

 Surjeet Lal on Jan 31, 2016
Dear Sir,

I/We would like to inform you, From Oct.'15 to till date i haven't receive LPG subsidy in my bank account. I want to know that where are going my subsidy amount. I talk to my distributors face to face with all documents[ Bank Pass book ]. I haven't any positive solution from Jyoti Distributors. I am a Private Co. worker.
Please do something.

This is for your kind information please.


Surjeet B.Lal
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — Request for cancellation subsidy given up facility for indane gas

 Jayarajan Madabhushi on Jan 29, 2016
Gas Service connection No.CX 1488019 Indane Gas Agency, Chennai
Distributor - Veera Anjeneya Indane Gas Agency, Chennai - No.278724.

By an error I had given up subsidy on LPG in November 2015. I am a retired person aged 68 years and has no regular income, since I retired from private service. I gave a request you IOC INDANE MOUNT ROAD, CHENNAI-600018by registered post and by mails. I sent a request to the Distributor with form 2. But there is no response. I cannot afford to forego the subsidy. It was purely an error by me. I was under the impression that the subsidy will get...
Complaint comments  Read comments Complaint category Other

IOCL — My indane gas connection discontinued without prior information

 Saqlain Khan on Jan 29, 2016
Sir I would like to inform u that my gas agency has not issued me any gas cylinder since 21st july2015.when i contacted them they told that your connection is disconnected from above level u go and contact higher authorities.then I contacted on a given phone no.but after so many calls the person on phone could not given me satisfactory answer neither my connection has yet been restored.please solve my problem as soon as possible.thanking u. DR SHRIPRAKASH GUPTA consumer ID 7500000101438656...
Complaint comments  Read comments [2]Complaint category Utility Services

Indian Oil Corporation [IOC] — Gas cylinder malfunction (Pin broken)

 Nagabhushan Patnaik Balivada on Jan 28, 2016
Dear Sir,
This is with regards to a panic situation happened in my house on 28-01-2016 at 08.p.m. when we are trying to change the empty cylinder to a new one, after removing the sealed security white cap, gas was started pumping out with very huge noise. We didn't understand what to do by that time as everyone at home and my neighbours started shouting about the gas leak. Later some how I moved the cylinder to outside and ran away. In meantime we searched for the security cap and placed on its neck and called national gas complaint number 1906 and got the complaint number 40104. Later sometime...
Complaint comments  Read comments [1]Complaint category Gas Stations

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