[Resolved] Indian Oil Corporation [IOC] — Cheating in petrol filling

yashm26

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 411057

Dear Sir,
This is in regard of my experience with a Sukhwani petrol pump at waked chowk pune its Indian Oil Petrol Pump.
I filled petrol of 530 rs ( wanted to fill 500 rs petrol) the petrol attendant engrossed me in talks to fill 530rs petrol and while I was having conversation with him he made sure I dint pay attention towards zero meter and he started filling from 250rs (filled previously for bike) and when I confronted the petrol pump attendant for the same, it lead to 3 4 people arguing n fighting with me for the same.Kindly look into this matter as we as consumers feel cheated for the hard earned money.
Please consider my complain seriously

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Jun 6, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

May 02, 2016

Indian Oil Corporation [IOC] Customer Care's response We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.