Indian Oil Corporation [IOC] — Complaint against m/s sawan ruhani filling fuel station allotted to ms. Sunita ji regarding filling of adulterated petrol in my new vehicle.

Address:

140603

Sir/Ma’m,
I myself Mr. Ritesh Sehgal owner of new vehicle Maruti Alto K10 vxi model with chasis number through Modern Automobiles, Chandigarh on 31st December, 2015. This vehicle of mine was very well performing till 2nd January 2016 at 16:00 hrs when I reached the above mentioned petrol dealer M/s Sawan Ruhani Filling Station and fulled my vehicle after fueling I ran my vehicle 10-12 kms. afterwhich my vehicle started giving me trouble but some how I managed to reached my home on the next day i.e. 03rd January, 2016 I tried to start my vehicle but I couldn’t start my new vehicle then on the same day I approached the distributor/dealer M/s Modern Automobiles and I narrated all the situation of the previous day then company/distributor/dealer has send a technician to my home where the vehicle was kept after spending 2 hours he was unable to rectify the problem so he said that we have to tow the vehicle back to service center. Now you can just imagine what was my filling that I have purchased the new vehicle and I have approached that adultred refulling station as mentioned above and without no fault of mine I facing the consiquences and my new vehicle has been towed by the technical staff in front of my eyes so you can imagine.
Now as a laymen/consumer when the authorized distributor handled me the adultred sample of petrol which I have earlier mentioned I was shocked then on 03rd January, 2016 I approached to the management of M/s Sawan Ruhani filling Station on NH 22, they flatly denined that this fule is not for our station and no one was there to listen my problem, then I was deeply depressed and after some time I approached to Sh. Sumit Khurana, Dy. Sales Manager (Panchkula), IOCL – Chandigarh under which this petrol pump has been allotted. He has personally given me assurance that they will personally intervine and look into the matter so I was happy and found some ray of light where I will be able to get my justice after few day i.e. I received call from Sh. Sumit Khurana, Dy. Sales Manager (Panchkula) on 11th January, 2016. I was shocked to here that they are taking action even when I have narrated with sample of adultred petrol on 03rd Jaunary, 2016 now the what is the reason for delayed action against the adultred perol pump i.e. on 11th January, 2016 in so many days gap you can come out with no solution/result as far as I am concerned.
Now I myself Ritesh Sehgal, Zirakpur (Punjab) with cell number [protected]. I warned CNBC Awaz Pheredaar to intervein and resolved the delayed justice which till date I am waiting for.
Waiting for a positive reply. I am attaching few photos of my new vehicle. I will later on described my chasis number as the data is not currently available with me for further assistance you may kindly contact below cell number.

Sd/-
For: Ritesh Sehgal
[protected]