[Resolved]  Indian Oil Corporation [IOC] — Delay in delivery of refill cylinder LPG

Address:

Thrissur, Kerala, 680505

22nd October 2016
LPG Customer No. 14543
Dealer: SREE GURUVAYUR INDANE SERVICES, Thrissur District, Kerala
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I had booked refill cylinder on[protected] vide booking ref no.399533.
On 19th Oct 2016 received SMS that Cashmemo No.[protected] generated stands cancelled(??). On 20th another SMS received to the effect that refill will be delivered shortly.

Today when I enquired with the Agency they replied that they have not received any stock and could not confirm when the refill would be delivered. Pls investigate.

Sree Guruvayur Indane Service is an irresponsible and erratic supplier, whose service is most unsatisfactory. In the calendar year 2016 I have so far received only THREE (3) cylinders. This is against 12 cylinders promised by the Govt.

SAROJINI SREEDHARAN
[protected]