[Resolved]  Indian Oil Corporation [IOC] — Fuel cheating

Address:411057

Hi,

This is in regard to fuel cheating that is being done systematically by almost all petrol dealers in pune.

I would make it clear by sharing my today’s experience at iocl petrol station named sukhwani petrol pump situated near hinjewadi bridge. I asked the person to fill the fuel for rs.250. He set the meter at 250. After it reached 80, he adjusted the pipe and said since it has caught air, he has to set it to 170 telling me that it’s now 250.

However, since i regularly fill the same amount of petrol, i knew how far the meter goes. I suspected and told him straight away that you have not filled properly. Surprisingly another man came to me and told me that he would fill more petrol of rs.50 without making any noise.

I saw manager and approached him and again with big surprise he behaved as nothing has happened. There was no change of expression on his face when i told him that i will lodge a complaint for this cheating.

After few days, fearing that it will expose them, they put the boards saying if meter does not move, it won’t be their responsibility. I took a picture of it as attached in the email.

I believe it's happening at all fuel stations and by doing such unethical and dishonest activities, petrol dealers not only save lot of petrol but earn for the lesser petrol and also help workers to earn too from the consumers pocket.

Regards
Manish
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Aug 2, 2016
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2016
Indian Oil Corporation [IOC] Customer Care's response
We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.
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