[Resolved] Indian Oil Corporation [IOC] — Gas leaking but the distributer and gas leaking complaints are useless

nithesh rohatgi

from Delhi, Delhi

Address:	New Delhi, Delhi, 110054
Website:	www.indianoilcorporation.org.in

I am a consumer og indane gas .My consumer no is 6075 with c lal and sons kashmere gate delhi-110006.

I have made several complaints regarding gas leakage of my connection and it is still leaking .The person attended said that the regulator is not working and is of burshane gas.
I asked them that i am using this connection for the last 20 years and i do not know regarding regulator as in our family there is a connection of burshane gas also . It might be somehow exchanged .

The distributer is adamant and is neither replacing the regulator nor ready to sell one .The gas is still leaking .
Any thing happens . What to do . Should i file police complaint for replacement as it is hazardous for the public life.
You are requested to ask the distributer to replace the regulator urgently.
Distributer name is c.Lal and sons, kashmere gate delhi.

Nithesh rohatgi
[protected]
[protected]@gmail.Com

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Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2016

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .