[Resolved]  Indian Oil Corporation [IOC] — LPG - Cylinder leak

Address:635109
Website:www.consumercomplaints.in/new_complaint

Customer no. 4733, lpg id:[protected]
Name: palanisamy, plot no.25, nanadhavanam layout, phase -2, rangopandiha agraharm, gokul nagar, hosur. 635 109.
We have received lpg cylinder via voucher no. [protected] dated 09.08.2016 form vijay balabharathi indane gas services, hosur.
This lpg cylinder was kept as a standby. We noticed gas smell on 21.08.2016 around 6.00pm. We came to know lpg gas was leaking from the cylinder through puncture hole at bottom of the cylinder. By god grace nothing was happened during gas leaking even the gas was spread over the house.
We informed local agency vijay balabharathi indane gas services, hosur and fire service station. Both were came and analysed. The gas agency team has taken the cylinder back.
As a customer i need certificate of the cylinder tested date and due date with pressure. I request you to provide the cylinder leak test mechanism and quality pass certificate copy with authorized signature.
I should have confident on using and storing of cylinder (One), it should not blast in future.
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Oct 1, 2016
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2016
Indian Oil Corporation [IOC] Customer Care's response
We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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