[Resolved]  Indian Oil Corporation [IOC] — New gas connection fees charged twice by indian oil/ioc distributor

Address:Kanpur, Uttar Pradesh, 208017

I have applied for gas connection on 9 april 2016 using online registration mode and also done online payment using my debit card. When i contacted the distributor, he said that the amount paid by me online is not reflecting in his bank statement so i have to pay the amount in cash. I have paid the money in cash but when i checked my bank statement, amount was deducted from my bank account. This way i have been charged new connection fees twice. I have contacted distributor many times and also the area manager of indian oil corporation about this but still nothing has been resolved. I have also raised complaint of indian oil website with feedback number 2705859 but still nothing has been done so far. Its already more than 3 months have passed. Please help me in getting refund of the excess money paid to distributor in cash. He is denying for refund. I have the cash receipt of distributor in original and also the bank statement with debited amount. Please help.

Distributor name - satyasai gas service, kanpur
Was this information helpful?
No (0)
Yes (0)
Sep 30, 2016
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
Indian Oil Corporation [IOC] Customer Care's response
Please provide your contact number to help us resolve the issue. IndianOil
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information