[Resolved]  Indian Oil Corporation [IOC] — Non delivery of gas by distributor

Address:

Sambalpur, Odisha

On 5, 3, 2016 i booked a gas cylinder in respect of consumer no.[protected].Then the i received a message on 2.4.2016 conveying that cash memo no.[protected] dt.2.4.16 has been issued.But the dealer is refusing to give door delivery in spite of successive approach on the ground that he has no staff.This is a common feature of lipi gas service, sambalpur to all most all customers.I being a lady not in a position to collect the gas from the distributor.
The refusal of dealer to give home delivery amounts to deficiency in service.For the said act of dealer the ioc & the dealer are jointly and severally liable.
In the past also i was never given door deliver.
Thus it has been proposed to move the appropriate forum for the deficiency in service and compensation therefor.
You may have your say on the matter within 3 days, failing which the matter will be agitated in the forum without any notice either to you or to the dealer.
It may be stated that the dealer never gives deliver of gas any customer after weighment.It is a continuing habit apparently for some malafide motive.

Thanking you.
Yours faithfully,
Puspalata nanda,
Sambalput