[Resolved]  Indian Oil Corporation [IOC] — Non delivery of lpg cylinder

Address:Jaipur, Rajasthan, 302012

I have shifted to Jhotwara and gas was booked long back thinking that after transfer of connection to new place we will book the gas. I transferred my connection from 22 Godam Jaipur to Rajendra Gas agency Ambabari Jaipur. Since my second refill was also likely to get empty and I booked the gas on 15 August 2016 for consumer no[protected] registered with ref no 416312, Cash memo no[protected] generated on 19/08/2016. I informed the delivering staff that my cylinder likely to get empty any time so please deliver the cylinder and cash memo has been generated. On 24/08/2016 gas cylinder got empty i informed to the dealing staff to deliver the cylinder as we donot have filled gas cylinder. They promised but not delivered the same. On 25/08/2016 I did not rang up thinking that today is gazatted holiday. Today in the morning I started to rang up to delivery man and later to gsa agency office. Even after repeated calls the did not lift the phone and delivery man assured but did not deliver the cylinder. I rang up him many times but got nothing. I experience with this agency is bitter and in future also it is going to be the same position. Hence it is better to transfer the connection to another company office located at Kanta, Kalwar Road, Jaipur. Please advise and instruct to dealing staff to co-operate in transferring the connection to another company. I am customer of Indane since long when I was in defence.
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Oct 1, 2016
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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Aug 31, 2016
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Dear sir
Gas agency gave a card to me when i was got new connection it gave instead of gas book, recently they told buy a new book then only here after we deliver gas cylinder today my mom went to gas agency they replyed you need to pay 50 rs for new book. is it mandatory for paying for new book?. they didn't gave any receipt for that money.

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