[Resolved] Indian Oil Corporation [IOC] — Non delivery of refil.

Israel Isaac

from Indore, Madhya Pradesh

Address:

Raipur, Chhattisgarh, 492006

Sir, I am resident of Raipur, Chhattisgarh, I possess one gass connection and connection No. 6766 and dealer is Prakash Gas Service. I had booked for refill and the booking No. 412127 dated. 2nd September 2016. Since I work in Directorate office In Naya Raipur, I left empty cylinder and money with my campus guard, but no one did come till now. Today I am surprised to see the message in my mobile that my booking has been cancelled as my house door was closed.. I inquired with my campus guard, he said no one has come till now. Then how my booking could be cancelled? The delivery man did not enter even the campus then how could he say that my house door was closed. Pls look into the matter rebook my refill and instruct the distributor to ensure the delivery.
Thanking you sir

Smt. Valsamma Isaac
Mob. [protected]

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Nov 2, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Sep 05, 2016

Updated by Israel Isaac Sir, with reference to my earlier complain, this is to inform you that just now I received a call from [protected] some Rahul Kumar Sharma had called me and asked me about the complain. I detailed my complain, instead he said your gas connection is not linked with bank details. I said my bank details are already submitted, and I had been getting my refill earlier. I said my complain is different, whereas he is trying to make different excuse. After that instead of giving proper inswer he started using abusing words, HE USED VULGAR LANGUAGE SAYING " MADARCHOD TUM KO NAHI MILEGA JO KARNA HO KAR LO". pLS. NOT IT AND TAKE NECESSARY ACTION. It is a threat given by an office bearer who mob number and name is given.

Israel

Verified Support

Sep 30, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil