[Resolved]  Indian Oil Corporation [IOC] — Non home delivery of refills

Address:496001

I have booked Indane LPG for 2 times vide booking no. 428023 and 428960. Both the bookings got cancelled saying "Door Locked". I am a service person. Hence I have requested the distribuotr to give a call before delivery so that I will make necessary arrangement to receive the same. Both the booking got cancelled without any initimation. When I checked with the distributor, they replied as" this is not our duty to inform before delivery and If you wish can opt for another distributor."
Is this a way to interact with a customer. Should i take leave of 3-4 days from office and wait for the cylinder to come. Ridiculous service from Nikita Indane, Raipur, Chhatisgarh.
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Oct 29, 2016
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2016
Indian Oil Corporation [IOC] Customer Care's response
We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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