[Resolved] Indian Oil Corporation [IOC] — Not able re-fill LPG cylender

Karan 03

from Jaipur, Rajasthan

Address:

New Delhi, Delhi, 110068

I booked new LPG connection of Indian Oil through the gas agency SONA ENTERPRISES A-72/2, MASUDPUR VILLAGE VASANT KUNJ NEW DELHI-110070 vide consumer CX2 9233 521, I have also submitted GIVE UP form in the beginning of month October In spite of my constant affords I am not able to book my LPG connection through sms and when I contact my gas agency I am not getting appropriate reply from them. To coverup their mistake the agency said due to some technical error I am not able to book my correction, but they will do it from their end and the refill cylinder will be deliver to my house shortly, which never happened so far. I am not at all satisfy with my gas agency they way they are handling my case and I am not getting satisfactory reply from them. ASLO WHY INDIAN OIL GIVE AGENCY TO SOME ONE WHO ARE NOT AT ALL AFFICENT AND DO NOT KNOW THEIR JOB RESPONSIBILITY

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Complaint marked as Resolved

Verified Support

Dec 01, 2015

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in