[Resolved]  Indian Oil Corporation [IOC] — Poonam gas agency gwalior telephone never attends/employee rude behaviour

Address:

Gwalior, Madhya Pradesh

Sir,
1. I am a a customer of lpg( indane gas) and dependent for refilling of cyls on poonam gas agency, gola ka mandir gwalior (Madhya pradesh) 474005. The above gas agency is working in a arbitrary manners without caring the needs of customers. The following are the examples of its working styles:-

(A) the above gas agency never attends the telephone calls from customers.

(B) some of the customers, who are unable to book, their lpg cyl refill on line, are in great trouble as this gas agency not booking their lpg refill personally.

(C) my gas consumer no is 7385 and my name is raghupal singh tomar. But in gas agency's records it is mentioned as rs tomar (Raghupal singh tomar). I have requested several times to gas agency's staff to make amendments in their records, and write my name only raghupal singh tomar to avoid confusion and wrong delivery of lpg cylinders.

2. May necessary directions be given to above gas agency to do the needful at the earliest.