[Resolved] Indian Oil Corporation [IOC] — Product indian oil (diesel)

pummy4u

from Amritsar, Punjab

Address:

Mohali, Punjab, 140603

Dear Sir,

As per discussion with you I am sending you bills copy and diesel image.

Matter is regarding fuel. On 22th June I fill up diesel at Dhaliara pump on Saheed Roshan lal filling station and drive car up to 350 k.m. and than after when iam going Mandi to Sundernagar highway i fill up oil again at Harbans lal and sons petrol pump.
But when iam going to Sundernagar to Rampur Car has takes some problems like : sound and power . After that iam contact with Ford road side assistance and they put my car and drop at Saluja ford service station.
After checking by their technician car has vibration and sound problems, and they are saying that these problems due to bad oil. and it's repairs takes to much cost.So I want to know who is responsible for this loss. You can also contact with Saluja ford for any assistance.
For your kind information I and sending you petrol stations bills and Image.
So Sir I humble request to you please look into this matter

Regards,
Devinder Singh.
[protected]

Sent from RediffmailNG on Android

From: "Devinder Singh" [protected]@rediffmail.com
Sent:Mon, 27 Jun 2016 18:14:28 +0530
To: "devzeetv " [protected]@rediffmail.com
Subject: Images

Sent from RediffmailNG on Android

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Aug 1, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2016

Indian Oil Corporation [IOC] Customer Care's response We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.